By Mia Wallace, originally published in partnership with Insurance Business UK on 15th September 2022.
Taking cyber solutions out of the realm of the theoretical and into the arena of the practical is at the heart of what Roger Francis (pictured), MD of CFC Response, and his 100-strong in-house global response team do on a day-to-day basis.
Cyber threat analysis is a next-generation cyber service which looks to match the ever-evolving nature of cyber risk through proactive intervention. Touching on what such a solution looks like, Francis highlighted that the word proactive is quite often misattributed, and used to describe tabletop exercise scenarios aimed at creating muscle memory rather than pre-emptive engagement with incoming threats.
Something quite unique to the cyber line is that we can actually influence the behaviour of the risk throughout the term of the policy
“At its core, our cyber threat analysts focus on reducing cyber risk across the CFC portfolio,” he said. “Something quite unique to the cyber line is that we can actually influence the behaviour of the risk throughout the term of the policy. If you consider the incident response side of the house, we deal with over 2,500 global incidents annually. And these have a whole load of root causes and elements which drive those claims.
“What our cyber threat analysts do is create ‘claims intelligence’ where we correlate those risks against claims to see which ones are specific indicators of potential claims, so we can better predict them. Correspondingly, we create tools via which we can proactively scan our entire portfolio to see if any of those vulnerabilities are prevalent. This allows us to reach out to the insured and help them through the remediation process, making them a better risk in the long run as a less likely target for threat actors.”
You can read the full article on the Insurance Business website
