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CFC Cyber Masterclass is a video learning series to teach you everything you need to know about cyber insurance. Made up of a range of modules with 4-6 videos in each, the series is broken down into digestible topics. You can watch in any order and at any speed, the platform will remember where you left off.
Any insurance individual that would like to learn more about the world of cybercrime, cyber insurance or cyber security. We recommend any broker that would like to become a cyber expert and sell cyber with ease watch Cyber Masterclass.
Absolutely! As long as they’re in the cyber or insurance industry and have a corporate email address, they can register at https://resource.cfc.com/register-cyber-masterclass.
Yes, insureds are able to watch Cyber Masterclass, given the content is specifically targeted at brokers. We’d recommend dropping us an email if you have a particular client that would like to watch.
Each module consists of 4–6 ten-minute videos. Each module is around one hour long, meaning Masterclass is 5 hours in total. Accreditation is approved on the module level, so you’ll get hours/points per module.
Module one: Covers cyber insurance from the very beginning to the present day. You’ll explore why cybercrime emerged, how it's evolved and how today’s insurers today are not just responding to incidents but proactively working to prevent them.
Module two: Will explore common policy nuances, business interruption and reputational harm, breaking them down in depth – from how they're triggered to what they cover. You’ll also learn about social engineering, one of the most common forms of cyber attack, and how an effective incident response and claims team works to mitigate these sorts of incidents.
Module three: Will put what you've learned in previous modules into practice. Here, you’ll get to the core of why businesses need cyber insurance, plus tangible examples, tools and selling techniques that will help you go to market with knowledge and confidence.
Module four: Will explore cyber security tools and common underwriter controls. To explain these simply, we've broken controls down into layers: perimeter, email, network, endpoint and data security, before ending the module with proactive cyber attack capabilities – given to every CFC insured as standard.
Module 5: We'll examine cyber risk through the lens of seven common industries – healthcare, construction, retail & hospitality, manufacturing, education, public sector, and professional services, showing how threats manifest differently and how cyber insurance responds. The module combines sector‑specific claims insights, real case studies, and practical talking points brokers can use with clients.
The series has approved accreditation for each module by the following bodies:
UK & Ireland – Chartered Insurance Institute (CII) & the Irish Insurance Institute (III)
Canada – Alberta Insurance Council, RIBO, Insurance Council of British Columbia & Insurance Council of Manitoba
Australia & New Zealand – NIBA & ANZIIF
USA – IL, FL, TX, NY and submitting for approval in the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, North Carolina, Pennsylvania, Virginia, Washington, Wisconsin.
Each module is roughly 1 hour in length and accredited individually, meaning you can get up to 1 hour or 1 point per module. Some regions this is slightly less with .75 point/ .75 of an hour of credit.
Cyber Masterclass is accredited at the module level. You’ll need to watch all videos in a module and pass the final exam. You’ll then the receive your email certificate. Depending on your regional, you’ll then need to submit this to your accrediting body.
You’ll receive an automatic email, and the accredited certificate is the email itself. Simply print the email, and select “Print to PDF” as your printer and you’ll be able save the email as a PDF to save or submit to your accredited body.
The email certificate should come through within 24 hours of passing your final exam. Please email cybermarketing@cfc.com if that doesn’t happen.
Your certificate given by the Broker Learning platform and found in “My certificates” is for your own internal use and to share online, whether that be LinkedIn or any other social platform.
Yes, that’s possible. When you register, add the details for your primary region and you’ll receive your certificate when you pass the quiz. Then drop us an email at cybermarketing@cfc.com with the name and licence number of your secondary region, and we can process that manually.
Yes, to officially complete the module and get your certificates, you do need to pass the 12-question exam at the end of the module.
The exam is passed at 80%, or a score of at least 10/12.
Absolutely, you can take the quiz as many times as you need to pass. If it’s too hard, please let us know. We want to the exam to be passable!
Yep! You’ll receive a Cyber Masterclass certificate from the platform to download and share online. Then your CE/CPD certificate will be emailed to you separately.
Reach out to cybermarketing@cfc.com for any login help. Alternatively, you can reset your password here: https://brokerlearning.cfc.com/_hcms/mem/reset/request?hsLang=en
If you haven’t received your password set email within 24 hours of registering, please email cybermarketing@cfc.com and we'll look into it.
Yes! Cyber Masterclass is entirely on demand and self-paced. You can watch as little or as much as you’d like at a time. The platform will remember your progress to pick up where you left off next time you login.
Absolutely! We encourage users to come back to re-watch videos whenever they need a quick reminder. You can access all modules from the Videos page: brokerlearning.cfc.com/masterclass-modules
Yes, you can access Masterclass on any device with an internet connection.
The series is self-paced, so you can learn at your own pace. You’ll just need to complete the test to receive your certificate and CE/CPD credit.
Yes, if you’d like to keep the same profile but change email address, simply email cybermarketing@cfc.com and we’ll make that change. Alternatively, you can register again and start from scratch here: resource.cfc.com/register-cyber-masterclass
We have our resources page found here: https://brokerlearning.cfc.com/resources. This has all the supporting resources sorted by which module it relates to. For even more cyber content, you can see our full library of resources in our Cyber Hub on our website: https://www.cfc.com/knowledge/cyber-hub/
We welcome feedback! We want to make Cyber Masterclass the best learning experience in the market. Our feedback form can be found here: https://cfcunderwriting.typeform.com/cfcmasterclass
Users of Cyber Masterclass will be the first to hear about any new additions to the content. You’ll also be receiving our newsletter Cyber Fix – your monthly fix of new cyber content and updates from CFC.